I have a coworker like that and it's always a trial dealing with her. The last time we interacted, she sent a request to my team, I filled out all the forms she needed (she was supposed to fill them out herself but I knew she wouldn't for reasons that will shortly become clear) and told her she needed to send an email to the customer for auditing purposes before I authorized sending a replacement. Because our company doesn't send free stuff to someone who says their package is lost without also sending them a legal document saying if your lost stuff shows up, you need to send it back since we sent you a replacement. Apparently this did not make sense to her because she immediately IMed me and started yelling about how she didn't understand why she had to send the legal document when she already verbally told the customer their package was lost. I explained the auditing thing (which I had already explained in the email). She then started yelling about how I was making her do double work, that the auditing thing was just an excuse. Because sending a form letter email is HARD WORK, YO. She went on and on for more than 30 minutes and I had to get my manager to get her to back off. I decided after that incident that it was ok not to like her. :p
no subject
Date: 2010-11-09 01:46 am (UTC)